
What if every hospital employee was a caregiver?
5 min read
Cleveland Clinic erased the word employee. Here is what that one word changes for patient experience, and a 5-person field squad model any hospital can test.
Nathalie founded Eye-In Media in 2003, bringing her experience in retail, enterprise software and product development to digital signage, wayfinding and guest Wi-Fi. She writes about digital experiences and the technology that connects businesses with their customers.
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