This Privacy Policy does not apply to any third-party websites, applications, or services, even if these are accessible through our products and services. The linking to a third-party website, service or application is subject to the terms and conditions of the third-party’s website, service or application. In this policy both the words “data” and “information” are used interchangeably.

2. Collection and Use of Data

2.1 Collection of Data

When using Eye-In Media websites, applications, software or public Wi-Fi network, we may collect certain data for operational purposes, network security, and to improve our services. The data collected may include:

• Device information (such as MAC address and IP address).

• Personal information (such as but not limited to: email address, phone number, postal code, birthday and gender).

• Information submitted through Surveys or other similar collecting methods.

• Social Network data provided during the login. Please note that only data approved by the user on the third party social media site(s) can be collected through Social Network login

• Technical information (such as device type and operating system).

• Geolocation information (such as establishment where user connected to the Wi-Fi network).

2.2 Use of Data

The data collected may be used for the following purposes:

• Providing and improving Wi-Fi network services.

• Providing more relevant content during the login process.

• Monitoring and ensuring network security.

• Analyzing usage trends and patterns to optimize network performance.

• To determine the future direction of the Network

• To develop new services or improve existing services.

• To contact you regarding future services.

We do not collect or store biometric data. Biometric data can be used for login authentication purposes and remains solely on your device. 

2.3 Third Party Providers

Personal information about users may be shared with third parties such as Google, Microsoft, Apple and Meta for marketing efforts for services offered by Eye-In Media and/or its affiliates, subsidiaries and third parties. 

If you do not wish to be included in our marketing efforts, please head to Eye-In Wireless login page https://wifi.eye-in.com. After logging into the platform, click on the Account tab, Select Communications Preferences and uncheck selections to unsubscribe. 

Notwithstanding your wish to be no longer included in our marketing efforts, we still may retain personal information and reserve the right to contact you regarding the use of our websites, applications, software or public Wi-Fi network. Eye-In Media further reserves the right to conduct statistical analyses through the use of data collected through our websites, applications, software or public Wi-Fi network, on an anonymous and aggregated basis and reserves the right to provide its analyses based on such anonymous and aggregated data to third parties.

3. Data Storage and Security

3.1 Data Storage

User data collected on the Eye-In Wireless public Wi-Fi network is securely stored on our servers and may be retained indefinitely or for a limited period of time as required by applicable laws and regulations.

3.2 Data Security

We implement security measures to protect user data from unauthorized access, alteration, disclosure, or destruction. 

4. User Rights and Account Deletion

4.1 User Rights

As a user of the Eye-In Wireless public Wi-Fi network, you have the right to:

• Access and review the personal information we hold about you. See section 4.2.

• Request corrections to any inaccurate or incomplete personal data.

• Object to the processing of your personal data for certain purposes.

• Obtain a copy of your all your Account related data outlined in section 4.4.

• Request the deletion of your Account and data, subject to the conditions outlined in section 4.5.

4.2 Access and Modify your Personal Information

To review and modify your personal information, please head to our Eye-In Wireless login page https://wifi.eye-in.com. After logging into the platform, click on the Profile tab where you will see the personal information stored. Modify the information as you’d like to and click on the Save button to apply the modification.

4.3 Retention of Personal information

The retention period of personal information varies according to the type of information in question and the purpose for which it is used. We retain personal data for as long as it is required to by law or until it is no longer needed for the purpose for which it was collected. 

4.4 Obtain a copy of your Account related Data

Please head to Eye-In Wireless login page https://wifi.eye-in.com. After logging into the platform, click on the Account tab, select Manage Your Account, and then select Export my Personal Data. We will send you a link by email to confirm this action. Open the verification email and click on Download My Data. You will be brought to a page where you will be able to browse all the data stored related to your account. Press the Download Data button to export it in a portable format.

4.5 Account Deletion

If you wish to request the deletion of your Account, please head to Eye-In Wireless login page https://wifi.eye-in.com. After logging into the platform, click on the Account tab, select Manage Your Account, and then select Delete Account and Data. Enter your email address and we will send you a link by email to confirm this action. Open the verification email and click on the Delete My Account button. If you delete your account, your associated personal data will be deleted or anonymized. Please note that you will not be able to recover your account if you delete it. And you may no longer be able to use our public Wi-Fi network. To be able to use our services again in the future, you will need to create a new account.

This process may take a few days. subject to any legal obligations or legitimate interests that require the retention of certain data.

5. E-Mail Communications

Eye-In Media will not monitor, edit, or deliberately disclose private communications unless: (i) required to do so by law; (ii) you grant us permission; or (iii) in the good faith belief that such action is necessary to: (a) comply with the law; (b) comply with any legal process that is served on Eye-In Media; or(c) protect and defend the image, rights or property of Eye-In Media. However, you acknowledge that: (x) there are security and privacy limitations of the Internet which are beyond the control of Eye-In Media; (y) the security, integrity and privacy of any and all information and data exchanged between you and Eye-In Media through the Network cannot be guaranteed; and (z) any such information and data may be viewed or tampered with in transit by a third party.

6. Cookies

Cookies are small data files containing information to specify unique preferences and to provide personalized content. Cookies collect information such as your browser type, time and length of your visit and any personal information you agree to provide. Most browsers are initially set up to accept cookies but visitors always have the option of disabling cookies and you can reset your browser to refuse all cookies or indicate when a cookie is being sent. However, if you refuse cookies, you may be limited in some areas of the Network.

7. Updates to our Privacy Policy

Eye-In Media may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.

8. Contact Information

If you have any questions, concerns, or requests regarding the management of your personal data on the Eye-In Media public Wi-Fi network, please contact us at: support@eyeinmedia.com