Eye-In Media’s wayfinding kiosk system combines interactive kiosks, virtual assistants, 3D imaging and augmented reality. Scan a QR code or use your phone for step-by-step guidance. Patients, visitors and staff get clear, simple directions.
Digital Wayfinder - Interactive Maps - Virtual Guide Assistant - Step by step Navigation - Augmented reality - Mobile application - Directional Signs
20 years of innovation with Eye-In Media
Digital wayfinding helps people find their way in complex indoor spaces. It relies on interactive wayfinding systems and smart technology. Eye-In Media's digital wayfinding kiosks combine touchscreens, virtual assistants, 3D imaging and augmented reality. They guide visitors through hospitals, shopping malls, corporate offices and other large facilities.
Eye-In's wayfinding software uses interactive 3D maps, step-by-step directions and mobile handoff. Users find their destination quickly. Our digital navigation systems are especially useful in healthcare facilities. Patients and visitors easily find the right department. The system also connects to EHR systems to give directions based on each appointment.
Eye-In's interactive directory kiosks offer multilingual support and ADA compliance features. A QR code lets users continue their route on their smartphone. For businesses, Eye-In's digital wayfinding solutions reduce staff workload and improve visitor satisfaction. They also provide analytics on foot traffic and popular destinations.
Eye-In's digital wayfinding technology changes how people move through complex spaces. Use it as a hospital wayfinding system with appointment integration. Use it in retail to share promotions, or on corporate campuses to welcome new employees. Every journey becomes simple and stress-free. Virtual assistants and real-time updates also boost efficiency and customer experience.
New Intelligent Digital Navigation Kiosk
Eye-In Media is proud to launch its next-generation healthcare kiosk. It includes a Mobile Navigation Assistant for hospitals and clinics, like Lakeshore General Hospital (CIUSSS West Island of Montreal). Our kiosk guides patients to their appointments. It also connects to EHR systems for a smooth healthcare experience.
Eye-In Media improves the visitor experience with many accessibility features. Its simple step-by-step guide is powered by Augmented Reality. Eye-In then went a step further by connecting to the appointment system's SMS and emails. Patients now automatically receive their route in the confirmation SMS and email!
Intelligent virtual assistants guide visitors through detailed 3D spaces. Our imaging technology creates photorealistic maps with clear landmarks. Complex buildings quickly feel familiar. Immersive digital wayfinding makes navigation effortless and memorable.
Connect interactive kiosks to visitors' phones with a simple QR code. One scan sends the route to their smartphone. Guidance continues even after they leave the kiosk. Enjoy mobile wayfinding that follows you wherever you go.
Our healthcare wayfinding systems connect to Electronic Health Records. Patients get directions tailored to each appointment. Custom routes are sent by SMS or email, which reduces delays and missed appointments. Improve the patient experience with integrated hospital navigation systems.
Help every visitor navigate with confidence. Our accessibility wayfinding solutions go beyond ADA requirements. Features include adjustable interfaces, audio descriptions, high-contrast displays and routes for reduced mobility. Show your commitment to inclusive design with ADA-compliant wayfinding kiosks.
End appointment confusion with intelligent wayfinding. Routes adapt to each scheduled visit and to live facility information. Integration with scheduling platforms accounts for wait times and room changes. Improve patient flow with smart healthcare navigation.
Use data-driven wayfinding to see visitor patterns, popular destinations and bottlenecks in real time. Clear reports show foot traffic and user behavior. Use them to improve your facility layout. Maximize ROI with wayfinding analytics.
The best ideas often come from the ground up. A few months ago, Tara Binning suggested a digital kiosk to modernize the hospital. Emmanuelle Legros found one with directional videos, destination images, and a QR code for mobile navigation—an easy way to help disoriented patients find their way. Thanks to Micheline Béland, the CIUSSS West-Island Montreal Users' Committee, and Monique Guay with Dr. Stephen Rosenthal’s team. Sometimes, a big impact comes from small setups: an outlet, network connection, and a few floor screws. At CIUSSS, we proceed step by step with projects that truly make a difference.
Give every user personalized wayfinding with interactive 3D maps, real-time updates and multilingual support. Our solution adapts to each journey, for first-time visitors and regulars alike. Interactive kiosks, mobile integration and augmented reality make orientation easy, even in the most complex spaces.
Help your guests find their way on their own, with less lost time and fewer support requests. Digital kiosks and interactive directories give instant, step-by-step directions to any destination. Visitors, employees and patients are more satisfied. Improve customer service while making your staff more efficient.
Multilingual interfaces make every user feel welcome and understood. Our wayfinding solution supports many languages and dialects. It provides directions, instructions and accessibility features for a truly inclusive experience, whatever the user's origin or needs.
Accessibility is critical for effective interactive kiosks, on smartphones and touch screens alike. That's why the Eye-In Kiosk System offers many accessibility features, so anyone can use our Digital Wayfinders.
Our digital navigation kiosk is fully accessible to people with reduced mobility. A dedicated accessibility mode adjusts the interface for easier use. All interactive elements stay within reach, between 15 and 48 inches, with no obstruction.
Pathways are optimized to consider mobility restrictions, ensuring smooth navigation for all. Clear, audio-guided directions ensure that everyone, regardless of physical abilities, can navigate complex environments easily.
All our kiosks are fully customizable to align with your brand guidelines and visual identity. From colors and logos to structural design, each unit can be tailored to reflect your unique branding.
Customization also offers opportunities for sponsorship visibility, event-specific themes, fundraising campaigns, and other special initiatives.
Help every visitor navigate with more confidence through accessible kiosks, digital directories, check-in, and mobile wayfinding.
From high-contrast interfaces and multilingual support to voice guidance and wheelchair-friendly routes, our solutions are designed to reduce barriers in complex facilities.
In healthcare settings, digital wayfinding kiosks connect to appointment scheduling and electronic health records. For example, they can link to appointment reminder systems and send directions with each reminder. Patients go straight to their destination. This reduces appointment delays, especially in large hospitals.
Digital wayfinding kiosks support patients and visitors in hospitals, especially in urgent situations. Real-time updates and accurate directions help patients find their way quickly. This reduces stress and improves the overall care experience.
You can add extra instructions in the wayfinding software for special cases. For example, patients may need to pass a checkpoint door, ring a bell, wait for an employee or bring the right papers to their appointment.
Digital wayfinding signage can also show safety measures and instructions on every hospital screen. This reduces printed notices posted everywhere and avoids overloading visitors with information.
Shopping malls use interactive wayfinding kiosks to help visitors find stores, services and amenities. Promotions, directories and parking information are built in. Customers are more satisfied, retailers get more foot traffic and guests feel less frustrated.
In corporate offices, wayfinding kiosks help employees and visitors find meeting rooms and amenities. They also help new employees find their desk, team members and amenities. This is especially useful in hybrid workplaces, where employees may know the building less well.
Research shows that 40% of employees waste time finding meeting spaces. Wayfinding kiosks can greatly reduce this. They also support collaboration by helping employees find spaces for teamwork.
Facility managers benefit from the analytics of digital wayfinding systems. They gain insights into workplace usage for better management.
In transport hubs, digital wayfinding kiosks give travelers key information, such as transit schedules and ride-sharing options. They also guide people through public spaces like city centers and airports. Travel becomes faster and less stressful.
In public spaces, wayfinding kiosks manage foot traffic with real-time updates and directions. This helps in busy areas like shopping malls. Visitors quickly find stores, restrooms and parking.
Digital wayfinding kiosks streamline the attendee experience in conference centers by providing up-to-date event schedules, room locations, and exhibitor directories. Reduce confusion and keep your events running smoothly with real-time navigation and dynamic content updates.
Airports benefit from digital wayfinding kiosks by guiding travelers to gates, baggage claim, amenities, and security checkpoints. Reduce missed flights and improve passenger flow with clear, multilingual, and accessible navigation at every terminal.
On university and college campuses, digital wayfinding kiosks help students, faculty, and visitors navigate large, complex environments. From lecture halls to dormitories and event venues, interactive maps and mobile integration make campus navigation simple and stress-free.
Resorts and hotels use wayfinding kiosks to offer guests instant access to maps, event schedules, and amenity locations. Enhance the guest experience, promote on-site activities, and reduce wayfinding-related questions at the front desk.
Multi-device support gives users 3D navigation with augmented reality wherever they are. At home, they can spot key landmarks before arriving at the hospital. On a phone, they get simple real-time guidance. On kiosks, they can preview the area before heading to their destination.
The Kiosk System offers several ways to send the route and instructions to the visitor's smartphone. Smart QR codes and SMS are the most popular.
QR codes are another advanced feature of modern wayfinding kiosks. A QR code lets users continue the route on their smartphone. They can find their way easily, even on the move.
Augmented reality (AR) changes how users interact with indoor spaces. With Eye-In Media’s AR wayfinding, users see virtual arrows, 3D objects and dynamic cues on top of their surroundings. This makes spaces easier to understand and reduces confusion.
Everyone reaches their destination with confidence, from first-time visitors to regular guests. AR navigation works especially well in hospitals, malls, airports and campuses. In these complex places, clear visual cues greatly improve orientation and satisfaction.
Digital signage and interactive wayfinding kiosks work together. They share real-time information, clear directions and engaging content across your facility. Our solution connects to your digital displays. Manage maps, directories, event updates and safety messages from one place.
Eye-In Media’s kiosks also act as digital signage when no one is using them. This boosts ROI and makes sure key messages reach every visitor. Promote offers, show emergency alerts and keep your venue lively with our all-in-one navigation system.
Step-by-step guidance helps every user reach their destination without confusion. Our wayfinding system creates precise, turn-by-turn directions from real-time data. Visual maps and audio cues adapt to each user’s location and needs.
In large hospitals, multi-level malls or busy transit hubs, Eye-In Media’s interactive wayfinding gives accurate routes. It highlights key landmarks and meets accessibility needs. Fewer visitors get lost, satisfaction goes up and navigation becomes effortless.
Our team digitizes your existing facility maps, streamlining visuals to match your brand guidelines. The result is an infinitely scalable vector map that is optimized for clarity and usability. Each map is validated during on-site visits to ensure accuracy and functionality.
Digital wayfinding maps replace printed maps with displays that are easy to update. This saves costs and improves efficiency. Your maps can also show custom layers of information for different audiences, such as IT staff, construction workers or emergency vehicles.
You can also add digital wayfinding signs to the maps and digital directory. This improves the customer experience and satisfaction even more.
Here is an example of a digitized map created for Lakeshore General Hospital.
Your wayfinding kiosk is more than a navigation tool—it's a data treasure trove. Our dashboard transforms kiosk data into actionable KPIs, empowering you to make smarter decisions.
Our intuitive content management platform lets you update maps, directories and routes in real time. No technical skills are needed. Change room names, update layouts or add new amenities from one simple dashboard. Your team keeps navigation information current, spends less time on upkeep and gives users accurate directions.
Wayfinding directories and kiosks are not only for indoor use. They also fully support outdoor digital wayfinding. Outdoor kiosks give users map directions in large public spaces, such as college campuses, smart cities or train stations. Turn-by-turn directions lead them to their destination.
Our indoor wayfinding kiosks pair intuitive touchscreens with powerful software. They help visitors, patients and staff find their way in malls, hospitals, office buildings and more. Fully customizable, they offer real-time directions, emergency alerts and building system integration.
