Interactive Wayfinding Kiosks

Eye-In Media’s wayfinding kiosk system combines interactive kiosks, virtual assistants, 3D imaging, and augmented reality to deliver intelligent navigation. Scan a QR code or use your mobile device for step-by-step guidance, enhancing the experience for patients, visitors, and staff with intuitive and efficient directions.

Digital Wayfinder - Interactive Maps - Virtual Guide Assistant - Step by step Navigation - Augmented reality - Mobile application - Directional Signs

Client Digital Signage Hopital Montfort Healthcare

Client Digital Signage Hospital Shriners

Client Institut Douglas Affichage numerique

1st Hospital in Canada to offer intelligent navigation with augmented reality

New Intelligent Digital Navigation Kiosk

Discover how it works

Eye-In Media is proud to announce the launch of its new generation of intelligent navigation kiosk, as well as its Mobile Navigation Assistant for the Lakeshore General Hospital, which is part of the CIUSSS West Island of Montreal.

Thanks to many accessibility features, and a user friendly step-by-step guiding assistant powered with Augmented Reality, Eye-In Média was able to improve the visitor experience. Eye-In recently went a step even further by integrating with the RDV system SMS and emails. Patients will now receive automatically their path in the confirmation SMS and email!

Discover how it works in video

Mobile Navigation Assistant

Universal Kiosk Application

Multi-Device Support allows users to access 3D navigation with augmented reality wherever they are. From home, it helps identify key landmarks before arriving at the hospital; on a mobile phone, it provides intuitive real-time guidance, and on kiosks, users can preview the environment before heading to their destination.

Mobile Wayfinder solution with augmented reality

Augmented Reality View

Using 360° images and augmented reality, users are guided through the environment with virtual arrows and realistic landmarks that perfectly match the real surroundings. This innovative approach makes navigation intuitive, enhancing user orientation and providing an engaging wayfinding experience.

Mobile Wayfinder solution with augmented reality GIF

Maximize Wayfinding Potential with Data-Driven Insights

Unleash the Power of KPIs

Your wayfinding kiosk is more than a navigation tool—it's a data treasure trove. Our dashboard transforms kiosk data into actionable KPIs, empowering you to make smarter decisions.

Discover where visitors begin their journeys
Identify the most searched destinations
Pinpoint the busiest days and times

Optimized Map Digitization Services

Transform into Interactive Maps

Our team digitizes your existing facility maps, streamlining visuals to match your brand guidelines. The result is an infinitely scalable vector map that is optimized for clarity and usability. Each map is validated during on-site visits to ensure accuracy and functionality.

Digital Wayfinding Maps not only save costs by replacing traditional printed maps with easily updatable digital displays, but they also increase operational efficiency. Your wayfinding maps can provide multiple customized layers of informations tailored for different audiences, such as the IT department, construction workers, emergency vehicles.

Multiple Digital Wayfinding Signs can also be integrated in the wayfinding maps and digital directory to enhance customer experience and improve customer statisfaction even further.

Digitized Map Example for Lakeshore General Hospital

Here is an example of a digitized map created for Lakeshore General Hospital.

Indoor Mapping

Wayfinding Map Editor

Our Indoor Mapping software allows to transform any digital maps into powerful interactive maps. Our Interactive Maps empower our Wayfinding Kiosks, Customer Journey, Wi-Fi Network Topology & Heatmaps. This floor plan editor regroups all your informations in one place, and can be used by anyone to add or modify any item or floor on the map.

Realtime data can also be displayed on the map, such as displaying physical devices status such as network equipment, the complete network topology, which allows IT department to monitor the entire facility easily. Perfect to share the latest up to date information with IT department, External Technicians and Operators (for renovations), Employees for Training, or even Building Inspectors.

Accessibility features

Navigation Kiosks for All Visitors

Accessibility features are critical for effective Interactive Kiosks on smartphones and touch screen kiosks, that's why Eye-In Kiosks System provide many accessibility features to ensure our Digital Wayfinders can be used by anyone.

Our digital navigation kiosk is designed to be fully accessible to people with reduced mobility. By activating the dedicated accessibility mode, the interface adjusts for ease of use, ensuring all interactive elements are reachable without obstruction between 15 and 48 inches.

Pathways are optimized to consider mobility restrictions, ensuring smooth navigation for all.Clear, audio-guided directions ensure that everyone, regardless of physical abilities, can navigate complex environments easily.

Wayfinding Directory and Kiosks are not only for indoor usage, but fully compatible for outdoor digital wayfinding also. Deploying wayfinding kiosks outdoor allows users to receive maps directions in large public spaces such as college campuses, smart cities or train stations, to reach desired destinations with turn by turn directions.

Effortless Integration

Seamless Integration with Your Systems

Effortlessly integrate our Wayfinder with your appointment reminder system to streamline patient visits. With a few clicks, connect our solution to send directions alongside appointment reminders, guiding patients directly to their destination. This integration improves arrival accuracy, reduces stress, and enhances the visitor experience.

The path to each location can be integrated on any medium: Websites, Social Media, Digital Signage Displays, SMS, Emails and even paper thanks to QR Codes. Linking our Wayfinder to your appointment reminder system takes just a few clicks, streamlining both setup and user experience!

QR code functionality

Send-to-phone feature

The Kiosk System features multiple ways to transfer the path and instructions to the visitor smartphone: Smart QR codes and SMS are the most popular.

QR code functionality is another advanced feature of modern wayfinding kiosks. By generating QR codes, digital wayfinding kiosks facilitate continued navigation on smartphones, enhancing user convenience. This seamless transition ensures users can easily navigate even while on the move.

The QR code feature allows users to transfer navigation data to their smartphones with a simple scan, making it easy to continue their journey without interruptions. This added functionality increases user satisfaction and ensures a smooth navigation experience.

Advertising banners for wayfinding kiosks

Wayfinding Signage and Return on Investment

Advertisement Banners and Idle Screen

Our Wayfinding Tools are powered by our Digital Signage software, and provides many complementary features that allows to broadcast advertisement on the wayfinding system.

Interactive Digital Kiosks can have a rotating advertising banner located at the bottom or top of the screen. Dedicating a portion of the kiosk allows to permanently broadcast content that bring revenues to the establishment.

This combination of Wayfinding Digital Signage allows to generate quickly a return on investment, and promote the service at the same to increase it's adoption. To go further, touch screen kiosks can also broadcast interactive advertising managed through the same content management system.

Wayfinding Digital Signage Software combine all the features for interactive kiosks and traditional digital signage solutions, such as the ability to schedule content and the kiosk itself, which allows to customize the kiosk after a certain hour, or even during special events.

Modern Digital Interactive Wayfinding is more than just having a touch kiosk, it's the ability to combine all the tools and features from Digital Signage Solutions and from Digital Wayfinding Software.

Wayfinding Kiosks Advanced Features

Digital Signs (Step-by-step navigation)

Clear visual and auditory directions, guiding users through the hospital from start to finish. With real-time updates, digital signs and 3D landmarks, it ensures a smooth and effortless navigation experience.

Enhanced Search

Quick access to departments by typing keywords like “baby”, instantly redirecting users to Maternity Unit or Birthing Center. Smart suggestions and synonym recognition simplify the search for efficient navigation.

Navigation with augmented reality

Provides immersive, real-time navigation using 3D visuals and AR, guiding users through hospitals with virtual arrows and landmarks for intuitive orientation.

Multi-device support

Access the step-by-step navigation on kiosks, mobile devices, or desktops for seamless guidance at home, on-site, or on-the-go.

Send Information to Phones

Each path can generate a unique QR Code, allowing you to find your way around on your phone even after you've left the kiosk.

Accessibility Features

Our Wayfinding Kiosks support multiple languages, provides audio description, and the interface can resize for people with reduced mobility.

Increasing operational efficiency

Digital wayfinding kiosks are not just beneficial for visitors; they also significantly enhance operational efficiency. Integrating digital wayfinding kiosks into workplace systems reduces the time employees spend guiding visitors, allowing them to focus on primary tasks. This is especially useful in large corporate offices where employees often waste time finding meeting rooms or amenities.

Wayfinding kiosks save costs by replacing traditional printed maps with easily updatable digital displays. This not only reduces printing costs but also ensures that the information provided is always up-to-date. Integrating these kiosks into existing systems streamlines operations and improves overall efficiency.

Digital Wayfinding Signage when powered by the same content management system allows to broadcast the same content easily across all screens and kiosks, which centralizes and makes content management cost effective.

Wayfinding Maps can also be used to project future construction project, and even preview the potential impact on the visitor traffic flow in advance. Effective collaboration between different teams is key for great indoor signage, that's why multiple versions of the same floor plan can be done, shared, commented and reviewed to find the best solution and ensure smooth transitions, while reducing the impact on visitors as much as possible.

Operational efficiency and indoor mapping

Applications of digital wayfinding kiosks

The versatility of digital wayfinding kiosks makes them suitable for a wide range of applications. From hospitals and healthcare facilities to corporate offices and public spaces, these kiosks play a crucial role in enhancing navigation and improving overall user experience.

Digital Wayfinding Kiosks for Healthcare

Digital Wayfinding Kiosks for Hospitals and healthcare facilities

In healthcare settings, digital wayfinding kiosks integrate with systems for appointment scheduling and electronic health records, aiding patient navigation. For example, wayfinders can integrate with appointment reminder systems to send directions with reminders, guiding patients directly to their destination. This integration significantly improves patient navigation and reduces appointment delays, especially in large hospitals.

Digital wayfinding kiosks provide crucial support in hospitals by assisting patients and visitors, particularly in urgent situations. Real-time updates and accurate directions ensure patients can navigate the hospital efficiently, reducing stress and improving the overall healthcare experience.

Additional instructions can also be specified in the wayfinding software for advanced cases such as checkpoint doors, when patients have to ring a bell, wait for an employee or ensure to have the right paper before getting to their appointment.

Digital Wayfinding signage can also be used to broadcast safety measures and instructions on all screens in hospitals, allowing to reduce the quantity of printed messages scattered everywhere and avoid saturating visitors with information.

Wayfinding Kiosks for Corporate offices

In corporate offices, wayfinding kiosks help employees and visitors locate meeting rooms and amenities. They also assist with onboarding new employees, allowing them to find seating, team members, and amenities without hassle. This is particularly beneficial in hybrid work environments where employees may be less familiar with facilities.

Research indicates that 40% of employees waste time finding meeting spaces, which wayfinding kiosks can significantly reduce. The interactive nature of these kiosks also promotes collaboration by helping employees locate spaces for teamwork.

Facility managers benefit from valuable analytics provided by digital wayfinding systems, offering insights into workplace usage for better management.

Digital Wayfinding Kiosks for Corporate Offices

Digital Wayfinding Kiosks for Public spaces and transports hubs

Wayfinders for Public spaces and transport hubs

Digital wayfinding kiosks are deployed in transport hubs to provide travelers with essential information, such as public transit schedules and ride-sharing options. These kiosks aid in seamless navigation through public spaces like city centers and airports, making the traveling experience more efficient and less stressful.

In public spaces, wayfinding kiosks manage foot traffic and improve visitor experience by providing real-time updates and directions. This is useful in busy areas like shopping malls, where visitors need to find stores, restrooms, and parking areas quickly and efficiently.