Shopping Mall Wayfinding Kiosk
Help visitors find stores, services and promotions faster
Showcase your directory, guide shoppers to the right destination, and improve the in-mall experience with an interactive wayfinding kiosk built for retail environments.
Discover Eye-Intelligence
Our Omnichannel CRM & CMS
Dashboard, Analytics, Omnichannel Marketing... All the tools you need within one single platform.
Compatible with Cisco, Meraki, Mikrotik, DLink, Asus, Fortinet, Aruba...
Eye-In Customer Journey for Shopping Malls
Eye-In Media’s Eye-Intelligence cloud based suite of Customer Relationship Marketing (CRM) applications brings to brick-and-mortar establishments the methodology and technology of 1-to-1 marketing that has been enormously successful in influencing online purchases. It offers robust analytics and marketing tools that enable retailers to respond in real-time to the shopping habits, return frequency and unique profiles of each shopper in their establishment.
Customer Profiling
Live Chat
Website Editor
Attributes Tracked
Our databases track over 250 different user attributes, including customer profiles, journeys, loyalty programs, and more.
Conversion Rate
We achieved a 13% conversion rate with simple steps and traditional segments, without using elaborate marketing strategies.
Engagement in Surveys
60% participation rate in surveys, and 20% in contests, showing strong user engagement.
Higher Conversion Rates
Our targeted marketing delivers 2-3 times higher conversion rates compared to traditional marketing by focusing on precise segments.
Help your Visitor find their Way
Wayfinding & Directory Kiosks
Wayfinder and Directory Kiosk are fully customizable. With advanced accessibility features, these kiosks enhance visitor experience by offering quick access to directories, maps, and essential services. Our solutions can seamlessly extend into a website and mobile application, ensuring information is always accessible.
Online Management
Responsive Website Editor
Our Website Editor allows to create beautiful websites and interactive kiosks. Powered by a complete responsive Block System, it makes it easy to create advanced websites, without the need to code anything. Push updates instantly to your website and your kiosks with our centralized
Your Own Database
Items and Categories Management
Our CMS allows to create and manage any type of items, no matter if you want to list your stores, employees, room, services. This provides an easy way to manage the content of the website, without having to edit the website itself. This simplify and separate access to the website, giving the proper tool based on their position and role.
Analytics and Report
Discover what your customers are doing on site.
Budget management
Which areas have the most trafic? Optimize your store layout.
Geolocalised ads
Increase the effectiveness of your content, rent virtual advertising space to generate a direct ROI.
Customer Journey Analytics for Shopping Malls
View your Shopping Mall like you have never seen it! Our beautiful map not only allows you to manage all your equipment visually, but to also view your customers, who and where they are, where they went.
Our platform provides not just analytics, but actionable data, allowing you to manage zones, position your ads at specific locations.
Oh and did we mentioned our powerful Speed Insight report?
Loyalty Program for Shopping Mall
Discover Powerful Insights about Shopping Habits
Uncover valuable insights into spending patterns to identify high-value areas within your shopping mall. Track key trends in store performance, optimize tenant placement, and create synergy that enhances the overall shopping experience.
Build detailed customer personas based on profiles and shopping habits to refine your advertising strategy and drive more sales for your tenants!
Engage Customers
Contests & Mini Games
Mobile Customer Service
Live Chat
1 to 1 Communication
Newsletter and Segmentation
Create beautifully personalized and responsive email to your customers and visitors. Promote your products and your events to create more engagement and encourage visitors to come back and purchase again. Why separate your contact list when you can use the same database than your other marketing tools?
Eye-In Value Proposition for Shopping Malls
- Complexity in Operations
- Managing seasonal events, national and social campaigns, and storewide changes can be overwhelming.
- Fragmented Approach
- Efforts spread across property and HQ levels, causing inefficiencies and redundant tasks.
- Unified Management
- Centralizes all touchpoints (events, campaigns, signage) into a single platform.
- Streamlined Efficiency
- Reduces operational complexity, ensuring cohesive messaging across channels.
- DRIVING BUSINESS VALUECustomer Insights
- Identify the most valuable customers.
- Understand spending patterns and locations.
- Retention & Growth
- Strategies to increase visits and engagement.
- Leverage insights to retain customers.
- Tenant Benefits
- Use data to attract new tenants.
- Boost sales for current tenants.
- Digital Signage
- Engage shoppers with real-time content.
- Wi-Fi Push Notifications
- Personalized promotions and updates
- Loyalty App
- Drive customer retention and rewards.
- Web & E-Commerce Platform
- Extend reach beyond physical spaces.
They chose us
