Transform Your Space with Mobile Wayfinding Solutions

Turn Every Smartphone into a Smart Guide.

Overcome Navigation Challenges in Large Venues
Enhance User Experience with Real-Time Directions

Our Innovative Mobile Wayfinding Solutions

Cutting-edge technology designed to deliver seamless navigation experiences across all devices and environments

Interactive Maps, Blue dot navigation and Turn-by-Turn Directions

Experience intuitive navigation with our interactive 3D maps that provide bluedot navigation, and step-by-step guidance. Users receive clear visual and auditory instructions, ensuring they reach their destination with confidence and ease.

Augmented Reality Integration for Enhanced Navigation

Transform navigation into an immersive experience with augmented reality overlays. Directional arrows and landmarks appear in the real world through your device, making wayfinding intuitive and engaging.

Seamless Indoor and Outdoor Navigation

Our platform unifies indoor and outdoor navigation, allowing users to transition effortlessly between environments. Whether navigating a hospital campus or a shopping district, the experience remains consistent and reliable.

Proven Benefits of Our Mobile Wayfinding Solution 

Delivering measurable value to organizations and exceptional experiences to visitors

Reduce Visitor Stress and Improve Accessibility

Our mobile wayfinding solutions eliminate confusion and anxiety associated with navigating unfamiliar spaces. With accessible features including audio guidance, high-contrast displays, and multilingual support, every visitor can navigate with confidence, regardless of their abilities or language preferences.

Increase Operational Efficiency and Reduce Costs

Decrease staff workload by empowering visitors to navigate independently. Our platform reduces the need for directional assistance, allowing your team to focus on higher-value tasks. Real-time analytics provide insights into visitor flow, enabling data-driven decisions that optimize space utilization and reduce operational costs.

Boost User Engagement and Satisfaction

Elevate visitor experience with personalized, interactive navigation that adapts to individual needs. Our solution increases engagement through gamification elements, promotional opportunities, and contextual information, resulting in higher satisfaction scores and improved brand perception.

Keys Features of Eye-In Media Mobile Wayfinding Solution and Software

Delivering measurable value to organizations and exceptional experiences to visitors

QR Code to Pass on Mobile

Instant mobile handoff via QR codes eliminates the need for app downloads. Users simply scan a code at any kiosk or signage to receive their route directly on their smartphone, ensuring seamless continuity from kiosk to mobile device.

Accessible Navigation

Full ADA compliance ensures that all users, regardless of physical or cognitive abilities, can navigate effectively. Features include screen reader compatibility, adjustable text sizes, voice guidance, and optimized routes for wheelchair users.

UX & UI Complete Customization

Tailor every aspect of the user interface to reflect your brand identity. From color schemes and typography to custom icons and layouts, our platform offers complete design flexibility while maintaining optimal usability and accessibility standards.

Geofencing & Geomarketing

Leverage location-based technology to deliver contextual content and promotions. Geofencing enables targeted messaging when users enter specific zones, while geomarketing capabilities help you understand visitor behavior and optimize engagement strategies.

Real-Time Feedback and Updates

Keep navigation information current with real-time updates. Whether it's a temporary closure, event-based routing, or emergency notifications, our system ensures users always have the most accurate and relevant information at their fingertips.

Simple Back Office

Manage your entire wayfinding ecosystem through an intuitive dashboard. Update maps, modify routes, add points of interest, and configure settings without technical expertise. Our user-friendly back office empowers your team to maintain accuracy and relevance effortlessly.

How does the integration of kiosks and mobile navigation improve visitor experience? 

The integration of kiosks and mobile navigation significantly improves visitor experience by providing a comprehensive, flexible navigation ecosystem. Visitors can start at a kiosk to get a large-format overview of the venue and understand their location in context. They then seamlessly transition to their mobile device by scanning a QR code, taking their personalized route with them. This hybrid approach caters to different user preferences, ensures accessibility for all technological comfort levels, and creates a continuous navigation experience from arrival to destination.

Transform visitor data into actionable insights that drive strategic decisions

Analytics and Feedback

Gain comprehensive visibility into how visitors navigate your space. Our analytics dashboard reveals popular destinations, peak traffic times, common search queries, and navigation patterns. Heatmap visualizations show exactly where visitors go, enabling you to optimize layouts, improve signage placement, and enhance the overall experience based on real-world behavior rather than assumptions.

Comprehensive Reporting

Generate detailed reports that demonstrate ROI and inform strategic planning. Track key performance indicators including user engagement rates, navigation completion rates, average journey times, and visitor satisfaction scores. Export data in multiple formats for presentations, stakeholder meetings, and integration with existing business intelligence systems.

Industries & Use Cases

Delivering exceptional mobile navigation experiences across diverse sectors

Healthcare

Retail

Transportation

Education

Corporate

Hospitality

Flexible Kiosk Models to complement Eye-In Media Mobile Wayfinding Solution

Choose from our range of customizable wayfinding solutions designed to
integrate seamlessly with any environment.

Touchscreen Interactive Kiosks

Ideal for high-traffic areas like terminal entrances and security checkpoints. Perfect for self-service navigation, flight information access, and comprehensive airport services directory.

✓ 32" to 55" display options
✓ Multi-touch capability
✓ Vandal-resistant design

Wall-Mounted Digital Directories

Space-saving solutions perfect for displaying maps, flight information, and announcements in concourses and gate areas. Optimal for areas with limited floor space.

✓ Slim profile design
✓ Easy content management
✓ Energy efficient displays

Custom-Built Solutions

Tailored designs and functionalities to integrate seamlessly with airport architecture and specific operational requirements. Fully customizable to match your brand and needs.

✓ Bespoke design options
✓ Integration capabilities
✓ Scalable architecture

Supported Wayfinding Platforms

Multi-device compatibility ensuring consistent experiences across all touchpoints

Mobile Devices

iOS and Android smartphones and tablets with responsive web-based navigation requiring no app installation.

Interactive Kiosks

Touch screen kiosks with seamless mobile handoff via QR codes for continuous navigation experiences.

Desktop & Web

Full-featured web interface accessible from any browser, perfect for pre-visit planning and route preparation.

Trusted By Leading Brands

Organizations worldwide rely on our mobile wayfinding solutions to deliver exceptional experiences

Case Studies and Success Stories
lakeshore hospital logo
Implemented our Mobile Navigation Assistant to guide patients to appointments with EHR integration. The solution reduced missed appointments by 35% and decreased directional inquiries to staff by 60%, allowing healthcare professionals to focus on patient care rather than providing directions.
Testimonials from Satisfied Clients
 The best ideas often come from the ground up. A few months ago, Tara Binning suggested a digital kiosk to modernize the hospital. Emmanuelle Legros found one with directional videos, destination images, and a QR code for mobile navigation—an easy way to help disoriented patients find their way. Sometimes, a big impact comes from small setups: an outlet, network connection, and a few floor screws. At CIUSSS, we proceed step by step with projects that truly make a difference.
— Dan Gabay, President and CEO of CIUSSS de l'Ouest-de-l'Île-de-Montréal
place rosemere logo
Deployed mobile wayfinding with product finder and geomarketing capabilities. Visitor engagement increased by 45%, average dwell time improved by 28%, and promotional conversion rates rose by 52% through targeted location-based messaging.

Frequently Asked Questions

Common questions about our mobile wayfinding solutions

  • How Does Mobile Wayfinding Work?

    Our mobile wayfinding solution uses advanced visual mapping and 3D imaging technology to create accurate digital representations of your space. Users access navigation through QR codes (no app required) or via direct web links. The system provides step-by-step directions with visual and audio guidance, augmented reality overlays, and real-time updates. Integration with existing systems like EHR, CMS, and scheduling platforms enables personalized routing based on appointments, preferences, and accessibility needs.

  • What Industries Benefit Most from Mobile Wayfinding?

    While mobile wayfinding delivers value across all sectors, it's particularly transformative in healthcare (hospitals, clinics), retail (shopping malls, department stores), transportation (airports, train stations), education (universities, large campuses), corporate (office complexes, conference centers), and hospitality (hotels, resorts, convention centers). Any environment where visitors navigate complex spaces benefits from intuitive, accessible mobile navigation that reduces confusion and enhances experience.

  • How Do I Implement Mobile Wayfinding in My Venue?

    Implementation begins with a consultation to understand your specific needs and environment. Our team then digitizes your floor plans, validates them on-site, and configures the platform with your branding and content. We integrate with your existing systems (EHR, CMS, scheduling) as needed, deploy QR codes,SMS and signage, and provide comprehensive training for your staff. The entire process typically takes 4-8 weeks depending on venue complexity. Our flexible solution works with your existing hardware or we can provide complete kiosk systems as part of a turnkey deployment.

  • How do wayfinding kiosks and mobile navigation work together?

    Wayfinding kiosks and mobile navigation work together through a seamless hybrid approach that leverages the strengths of both technologies. Kiosks serve as a starting point for visitors, offering a large-format overview of the venue and providing quick, easy-to-access initial directions. Users can then transition to their mobile devices by scanning a QR code displayed on the kiosk or sending an SMS, allowing them to take their personalized route with them. This integration ensures continuous navigation from the kiosk to the smartphone, creating a unified wayfinding experience that combines large-format visual overviews, personalized mobile directions, a seamless transition between platforms, and uninterrupted guidance throughout the journey.

  • What are the benefits of combining kiosks with mobile wayfinding?

    Combining kiosks with mobile wayfinding creates a hybrid approach that caters to a wider range of user preferences and technological comfort levels. This integration ensures that everyone, from tech-savvy visitors to those who prefer traditional methods, can navigate with confidence and ease. It provides accessibility for users with varying technological abilities, flexibility through multiple navigation options, an enhanced user experience with both overview and detailed guidance, and inclusivity by accommodating different preferences and needs.

  • Why is a hybrid wayfinding approach better than kiosks or mobile alone?

    A hybrid wayfinding approach is superior because the future of navigation lies not in replacing one technology with another, but in strategically integrating both. Mobile navigation offers personalized, portable guidance, while traditional kiosks provide immediate, large-format overviews that help users orient themselves quickly. When combined, these technologies form a comprehensive navigation ecosystem that maximizes the strengths of each and minimizes their individual limitations. This approach blends the visual clarity of kiosk displays with the convenience of mobile accessibility, delivers both high-level overviews and detailed turn-by-turn directions, ensures inclusivity for users without smartphones or those who prefer kiosks, and enhances reliability through system redundancy.

  • How does QR code integration connect kiosks to mobile navigation?

    QR code integration serves as the essential link between wayfinding kiosks and mobile navigation, enabling a smooth transition between the two experiences. After receiving initial directions from a kiosk, users can simply scan a QR code to instantly transfer their personalized route to their mobile device. This ensures continuous guidance as they move through the venue, preserving the connection between the stationary kiosk interface and the convenience of mobile navigation. By eliminating manual input, QR codes allow for instant route transfer, seamless technological transition, and consistent personalization across platforms.

  • What types of users benefit most from hybrid kiosk-mobile wayfinding?

    The hybrid kiosk–mobile wayfinding approach benefits all types of users by accommodating diverse technological preferences and accessibility needs. Tech-savvy visitors can effortlessly scan QR codes to transition to mobile navigation or ask to receive the path via SMS, while those who prefer traditional methods can depend on clear, large-format kiosk displays. This inclusive design ensures that every visitor—whether an elderly user who values larger, easy-to-read screens, an international traveler seeking visual and multilingual guidance, a smartphone user wanting portable directions, or someone requiring multiple accessibility options—can navigate confidently and comfortably. It combines intuitive interfaces, flexible navigation formats, and personalized support to create a universally accessible wayfinding experience.

  • What is a hybrid wayfinding system?

    A hybrid wayfinding system integrates traditional wayfinding kiosks with modern mobile navigation technology. It allows users to start their navigation journey at a fixed kiosk location, then seamlessly transition to their mobile device for continuous, personalized guidance throughout their visit.

  • Can wayfinding kiosks send directions to my phone?

    Yes, modern wayfinding kiosks can send directions to your phone through QR code scanning. After selecting your destination on the kiosk, you scan a displayed QR code with your smartphone to receive personalized, turn-by-turn directions that you can take with you as you navigate the venue.

  • Do I need a smartphone to use wayfinding kiosks?

    No, you do not need a smartphone to use wayfinding kiosks. The hybrid approach ensures that kiosks function independently, providing complete directions and maps on their large-format displays. The mobile integration is an optional enhancement for those who have smartphones and prefer portable navigation.

  • Why do modern venues use both wayfinding kiosks and mobile apps instead of just one?

    Modern venues use both wayfinding kiosks and mobile apps because the future of wayfinding lies in integration rather than replacement. This hybrid approach recognizes that visitors have diverse preferences and technological comfort levels. Kiosks provide immediate, large-format overviews perfect for getting oriented, while mobile apps offer personalized, portable guidance. By offering both options and connecting them through QR code technology, venues ensure that every visitor—regardless of their technological proficiency or preferences—can navigate with confidence and ease.

Ready to implement Mobile Navigation?

Discover how our mobile wayfinding solutions can transform visitor experience, reduce operational costs, and provide valuable insights into how people navigate your space.

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We’re here to help you find the perfect solution for your needs. Whether you have questions, want to explore pricing, or would like a free product demo, our team is ready to assist.

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Phone Number
+1 (800) 890-4213
Canada
1275 Avenue des Canadiens-de-Montréal,
Suite 500, Montreal, QC, H3B 0G4
USA
17100 North Bay Rd, Suite 1718
North Miami Beach, FL 33160