Hospital Window

Healthcare Wayfinding

Eye-In Media’s healthcare kiosks are automated self-service solutions tailored for hospitals and clinics, combining wayfinding, virtual assistants, 3D maps, and HIPAA-compliant data handling. Our kiosk technology provides an interactive hospital department directory, quick access to the most visited services and departments, and clear turn-by-turn navigation. Visitors can scan a QR code or use their mobile device for step-by-step guidance, improving operational efficiency and enhancing the visitor experience in healthcare settings.

Video splash of wayfinder
dan-gabay
« An easy way to help disoriented patients find their way »
Dan Gabay - President and CEO of ODIM CIUSSS
Digital Wayfinding solution with Eye-In
Client Institut Physimed
Client Digital Signage Hopital Montfort Healthcare
Client Hopital Lakeshore Healthcare CIUSSS Ouest Ile de Montréal
Client  Digital Signage Hospital Shriners
Client Institut Douglas Affichage numerique
Client Maimonides Digital Signage
Client Hopital Lakeshore CIUSSS Ouest Ile Montreal
1st hospital in Canada to offer an intelligent healthcare kiosk with augmented reality navigation
Example Menuboard Fast Food Restaurant

Smart Navigation for Healthcare

More than just an interactive healthcare kiosk map

Wayfinder main features
Wayfinder main features

New Intelligent Healthcare Kiosk for Digital Navigation

Discover how it works

Eye-In Media is proud to announce the launch of its next-generation healthcare kiosk, equipped with a Mobile Navigation Assistant for hospitals and clinics like Lakeshore General Hospital (CIUSSS West Island of Montreal). Our kiosk guides patients to appointments, and integrates with EHR systems for seamless healthcare experiences.

Thanks to many accessibility features, and a user friendly step-by-step guiding assistant powered with Augmented Reality, Eye-In Média was able to improve the visitor experience. Eye-In recently went a step even further by integrating with the RDV system SMS and emails. Patients will now receive automatically their path in the confirmation SMS and email!

Mobile Navigation Assistant for Healthcare

Kiosk, desktop, or mobile—our system unites all platforms so visitors can always pick up their route, wherever they are.

Universal Healthcare Kiosk Application

Multi-Device Support allows users to access 3D navigation with augmented reality wherever they are. From home, it helps identify key landmarks before arriving at the hospital; on a mobile phone, it provides intuitive real-time guidance, and on kiosks, users can preview the environment before heading to their destination.

Mobile app with indoor map
Augmented reality wayfinding on mobile

Augmented Reality View

With 360° imaging and augmented reality, our healthcare kiosk system guides users through medical facilities using virtual arrows and realistic landmarks. This advanced technology makes hospital navigation easy for all, supporting improved patient flow and a positive care journey.

Experience Eye-In Media's
Healthcare Wayfinding

Speak to one of our experts

Transform your hospital maps into interactive healthcare kiosk maps

Our team digitizes your existing hospital and clinic maps, streamlining visuals to match your healthcare brand. The result: a scalable, interactive vector map optimized for use on healthcare kiosks, mobile devices, and self-service stations. Every map is validated on-site for accuracy, ensuring patients and staff receive reliable directions within your healthcare facility.

Digital healthcare wayfinding maps replace traditional printed hospital maps, reducing costs and ensuring real-time updates. Your interactive map can display multiple layers of healthcare information—for example: clinical departments, emergency routes, service locations—offering tailored navigation for different audiences, including patients, visitors, and healthcare staff.

Digital wayfinding signage can be integrated into your healthcare kiosk system and digital directory, further improving patient experience and satisfaction within your hospital or clinic.

Optimized Map Digitization Services for Healthcare Facilities
Digitized Map Example for Lakeshore General Hospital
Example of a digitized map created for Lakeshore General Hospital.

Indoor Mapping

Interactive Map Editor for Hospitals and Clinics

Our indoor mapping software transforms any hospital or clinic floor plan into an interactive healthcare map. Integrated with your healthcare kiosks, our solution supports patient wayfinding, clinical workflow optimization, facility management, and emergency planning. The floor plan editor allows authorized staff to update departments, service locations, or pathways directly, ensuring patients and staff always have access to the latest hospital navigation information.

Real-time data can also be displayed on the interactive maps for your healthcare kiosks, such as the status of medical devices, department locations, or temporary closures due to renovations. This is especially valuable during renovations or when healthcare departments are moved within the facility—ensuring that patients, visitors, and staff always receive up-to-date directions.

Healthcare Accessibility features

Navigation Kiosks for All Visitors

Accessibility features are essential for any effective interactive kiosk—whether on smartphones or touch screens. That’s why Eye-In’s healthcare kiosks are designed with advanced accessibility options, ensuring that every patient, visitor, and staff member can use our digital wayfinding solutions independently.

Each healthcare kiosk offers an accessibility mode: buttons and interactive elements are resized and repositioned for easy use by wheelchair users or people with reduced mobility. This adjustment simplifies the patient journey—from arrival all the way to their appointment.

The routes suggested by the healthcare kiosk always take mobility needs into account, including elevators, ramps, and step-free paths when necessary. For visually impaired users, clear audio-guided directions are also available—so everyone can navigate the hospital environment easily and independently.

Accessible Navigation Kiosk
Easy Integration with Your Systems

Effortless Integration

Seamless Integration with Your Systems

Effortlessly integrate our Wayfinder with your appointment reminder system to streamline patient visits. With a few clicks, connect our solution to send directions alongside appointment reminders, guiding patients directly to their destination. This integration improves arrival accuracy, reduces stress, and enhances the visitor experience.

The path to each location can be integrated on any medium: Websites, Social Media, Digital Signage Displays, SMS, Emails and even paper thanks to QR Codes. Linking our Wayfinder to your appointment reminder system takes just a few clicks, streamlining both setup and user experience!

QR code functionality

Send-to-phone feature

The Kiosk System features multiple ways to transfer the path and instructions to the visitor smartphone: Smart QR codes and SMS are the most popular.

QR code functionality is another advanced feature of modern wayfinding kiosks. By generating QR codes, digital wayfinding kiosks facilitate continued navigation on smartphones, enhancing user convenience. This seamless transition ensures users can easily navigate even while on the move.

The QR code feature allows users to transfer navigation data to their smartphones with a simple scan, making it easy to continue their journey without interruptions. This added functionality increases user satisfaction and ensures a smooth navigation experience.

Easy Integration with Your Systems

Wayfinding Kiosks Advanced Features

Icon with directional signs pointing left and right representing step-by-step navigation

Digital Signs (Step-by-step navigation)

Clear visual and auditory directions, guiding users through the hospital from start to finish. With real-time updates, digital signs and 3D landmarks, it ensures a smooth and effortless navigation experience.

Magnifying glass analyzing different directional arrows representing decision-making or strategic choices

Enhanced Search

Quick access to departments by typing keywords like “baby”, instantly redirecting users to Maternity Unit or Birthing Center. Smart suggestions and synonym recognition simplify the search for efficient navigation.

Augmented Reality icon

Navigation with augmented reality

Provides immersive, real-time navigation using 3D visuals and AR, guiding users through hospitals with virtual arrows and landmarks for intuitive orientation.

Multi-device support icon

Multi-device support

Access the step-by-step navigation on kiosks, mobile devices, or desktops for seamless guidance at home, on-site, or on-the-go.

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Send Information to Phones

Each path can generate a unique QR Code, allowing you to find your way around on your phone even after you've left the kiosk.

Accessibility for people with reduced mobility

Accessibility Features

Our Wayfinding Kiosks support multiple languages, provides audio description, and the interface can resize for people with reduced mobility.

Increasing operational efficiency

Digital healthcare wayfinding kiosks are not just beneficial for visitors—they also significantly improve operational efficiency for hospitals, clinics, and other medical facilities.

Staff Efficiency with Automated Wayfinding

By automating wayfinding, kiosques de santé reduce the time employees, security guards, and receptionists spend guiding patients and visitors through the facility. This frees up staff for more valuable tasks—like taking calls or focusing on safety—while ensuring everyone finds their destination easily.

healthcare-workers-conversing-at-a-hospital-reception
healthcare-workers-conversing-at-a-hospital-reception

Cost-Effective Digital Wayfinding & Centralized Content Management

Wayfinding kiosks save costs by replacing traditional printed maps with easily updatable digital displays. This not only reduces printing costs but also ensures that the information provided is always up-to-date. Integrating these kiosks into existing systems streamlines operations and improves overall efficiency.

Digital Wayfinding Signage when powered by the same content management system allows to broadcast the same content easily across all screens and kiosks, which centralizes and makes content management cost effective.

Collaborative Pre-Construction Simulation & Virtual Building Audits

Wayfinding Maps can also be used to project future construction project, and even preview the potential impact on the visitor traffic flow in advance. Effective collaboration between different teams is key for great indoor signage, that's why multiple versions of the same floor plan can be done, shared, commented and reviewed to find the best solution and ensure smooth transitions, while reducing the impact on visitors as much as possible.

Furthermore, when 360-degree photos of an entire building are inserted, you are able to conduct a complete virtual tour. This can also be used to conduct a detailed visual audit of a building without having to physically travel to the site.

Operational efficiency and indoor mapping

Other digital solutions for healthcare

In addition to our healthcare wayfinding kiosks, Eye-In Media provides a complete suite of digital solutions designed specifically for hospitals and medical facilities. Our digital signage for healthcare makes it easy to broadcast real-time safety measures, hygiene protocols, patient alerts, and important announcements across all screens—improving communication, compliance, and patient engagement throughout your facility.

Digital Signage with Healthcare security measures

Automate content management across your hospitals

With our healthcare digital signage, your facility can instantly share emergency messages, promote public health campaigns, display patient queue information, or highlight critical updates. All content is managed from a secure, centralized platform—ideal for hospitals, clinics, and medical campuses.

Why choose Eye-In for your Digital Signage?

Example of Customers Implementation

Example of real implementation of intelligent navigation kiosk at Lakeshore General Hospital

Wayfinder kiosk displaying the home screen
Wayfinder kiosk displaying the map
Wayfinder kiosk displaying a promotion
Wayfinder kiosk displaying the QR code scanner
A man using the map on the Wayfinder kiosk
A man searching on the Wayfinder kiosk

They chose us

Healthcare

Healthcare Digital Signage Client Shriners Hospitals
Shriners Hospitals
Healthcare Digital Signage Client Hopital Sacre Coeur
Hopital Sacre Coeur
Healthcare Digital Signage Client Fondation Mathieu Froment Savoie
Fondation Mathieu Froment Savoie
Healthcare Digital Signage Client Institut Physimed
Institut Physimed
Healthcare Digital Signage Client Institut Douglas
Institut Douglas
Healthcare Digital Signage Client La Maison des Collines
La Maison des Collines
Healthcare Digital Signage Client Hopital Montfort
Hopital Montfort
Healthcare Digital Signage Client Fondation Sante Gatineau
Fondation Sante Gatineau
Healthcare Digital Signage Client CIUSSS
CIUSSS
Healthcare Digital Signage Client Centre Services Scolaire Patriotes
Centre Services Scolaire Patriotes
Healthcare Digital Signage Client CHSLD JECB
CHSLD JECB
Healthcare Digital Signage Client CSSS Bordeaux
CSSS Bordeaux
Healthcare Digital Signage Client Fondation Miriam
Fondation Miriam
Healthcare Digital Signage Client Institut Philippe Pinel
Institut Philippe Pinel
Healthcare Digital Signage Client Maimonides
Maimonides
Healthcare Digital Signage Client CSS
CSS
Healthcare Digital Signage Client Hopital Chinois de Montréal
Hopital Chinois de Montréal
Healthcare Digital Signage Client Clinique Ovo
Clinique Ovo
Healthcare Digital Signage Client Elna Medical
Elna Medical

Contact Us

Ready to Experience the Power of Wayfinding kiosk?

We’re here to help you find the perfect solution for your needs. Whether you have questions, want to explore pricing, or would like a free product demo, our team is ready to assist.

Get in Touch

Choose your preferred way to reach us

Phone Number
+1 (800) 890-4213
Canada
1275 Avenue des Canadiens-de-Montréal,
Suite 500, Montreal, QC, H3B 0G4
USA
17100 North Bay Rd, Suite 1718
North Miami Beach, FL 33160