Our Mission
Create intelligent, responsive communication platforms that streamline operations, improve efficiency, and enhance user experience in today's fast-paced, information-rich environments.
Where Vision Meets Reality
Experts in Proximity Marketing
Pioneering Digital Customer Experiences Since 2003
Transforming Customer Connections
Eye-In Media stands as a leading digital signage company and Wi-Fi solutions provider, revolutionizing how businesses engage with their customers through cutting-edge proximity marketing technology.
Since 2003, we have led digital transformation across North America. Our digital experience solutions help organizations build real connections with their audiences.
Our mission is simple: bridge the gap between businesses and their customers through innovative digital signage, intelligent Wi-Fi solutions, and interactive engagement platforms.
Who we are
Technology leaders specializing in digital communication and AI-driven interactive platforms
Eye-In Media is a Canadian technology company specializing in digital communication, smart kiosk solutions, and AI-driven interactive platforms. Since our founding in Montreal, we've helped organizations modernize how they connect with the public.
We design smart systems that inform, engage, and empower in real-time for government agencies, educational institutions, healthcare providers, and retail brands.
What We Do
We design, build, and support interconnected technologies: interactive kiosks, digital signage, emergency notifications, AI chat interfaces, Wi-Fi systems, and CRM dashboards.
Our Complete Technology Suite
Integrated solutions designed to transform how organizations communicate and engage
Interactive & Wayfinding Kiosks
Self-service terminals for government, education, and retail with intuitive interfaces that streamline processes and improve user satisfaction.
Digital Signage Systems
Scalable, cloud-connected signage networks delivering dynamic content across multiple locations for retail, corporate, and public environments.
Emergency Notification Solutions
Real-time alerts via screens, phones, SMS, and PA systems ensuring critical messages reach everyone instantly during emergencies.
AI Chat + Voice Interfaces
Intelligent conversational interfaces providing 24/7 customer support with natural language understanding and accurate responses.
Guest Wi-Fi & Social Login Systems
Advanced Wi-Fi solutions with social authentication, branded pages, analytics, and marketing tools that convert guests into customers.
CRM + Incident Management Dashboards
Comprehensive platforms integrating customer management with incident tracking for complete operational oversight and analytics.
Introducing Eye-In Technologies, our sister company specialized in IT hardware
How Eye-In Media and Eye-In Technologies Deliver End-to-End IT and Digital Signage Solutions
Jeffrey M. Singer, COO of Eye-In Media, spent 20 years leading IT projects for enterprise networks and digital signage. He then founded Eye-In Technologies, a sister company. It answers the growing demand for expert-led technology buying and installation. Eye-In Technologies handles the hardware side of complex projects. Success there depends on choosing the right equipment, managing vendors well and delivering on time.
Together, Eye-In Technologies and Eye-In Media offer one complete solution. Eye-In Technologies supplies the IT hardware and installs Wi-Fi networks. Eye-In Media provides the turnkey software, content and digital services that run on it. Clients get one partner from start to finish, simpler buying and faster deployment.
Eye-In Social Wi-Fi: More Than Just Connectivity
Redefining how businesses offer public internet access with strategic marketing integration
Our Guest Social Wi-Fi solution transforms your Wi-Fi network into a strategic marketing tool perfect for retail, hospitality, transportation, and public spaces.
Seamless Authentication
User-friendly authentication via social media, SMS, or email providing instant access while capturing valuable customer data.
Branded Login Pages
Customizable login interfaces that promote your business and create memorable brand experiences during Wi-Fi connection.
Behavioral Insights
Real-time analytics providing deep insights into customer behavior, demographics, and engagement metrics for business decisions.
Marketing Tools
Integrated marketing capabilities converting guests into loyal customers through targeted campaigns and personalized communications.
Innovation Is in Our DNA
Pushing boundaries with continuous R&D and cutting-edge technology development
At Eye-In Media, we're pushing boundaries. Our in-house R&D team constantly tests and deploys new technologies tailored to real-world customer needs. Based in Montreal, serving North America with Canadian innovation and global expertise.
Based in Montreal, serving clients nationwide and across North America
Why Choose Eye-In Media
- Deep industry knowledge across every sector we serve
- Highest ROI in digital communication infrastructure
- Hands-on understanding of daily tasks, workflows, and user pain points
- Unmatched customer support and long-term service partnerships
- Solutions that save time, reduce cost, and boost efficiency
Let's Build the Future, Together
Partner with a team that is reliable, visionary, and customer-first
Partner with a team that is reliable, visionary, and customer-first. We have the experience and tools to transform your digital communication infrastructure.
Deploy AI-Enabled Kiosks & Wayfinders
Implement intelligent self-service terminals with AI-powered natural language processing for intuitive navigation and information access.
Modernize Emergency Alert Systems
Deploy comprehensive emergency notifications reaching everyone instantly through screens, phones, SMS, and PA systems.
Offer Wi-Fi Marketing Solutions
Transform Wi-Fi networks into strategic marketing tools with social login, analytics, and targeted promotional campaigns.
Create Data-Rich Operations Dashboards
Build comprehensive platforms integrating all communication channels, analytics, and operational data into powerful dashboards.
Industries We Serve
Trusted partners across North America in diverse industries and sectors
We work with partners across North America, building smart tools that help institutions operate smarter and safer. Solutions tailored to meet the unique needs of each sector.
Government & Municipal Services
Digital communication solutions for public services, citizen engagement, and emergency notifications improving government-citizen interactions.
Education (Universities, Colleges, K-12)
Smart campus solutions including wayfinding kiosks, emergency alerts, and student engagement platforms enhancing educational experiences.
Healthcare & Pharmacies
GDPR-compliant healthcare systems for patient information, wayfinding, and health alerts with multi-language support.
Transportation Hubs
Real-time information systems for airports, transit centers including passenger information, wayfinding, and emergency communications.
Restaurant Chains & QSR
Digital menuboards, order status panels, and Wi-Fi marketing systems enhancing dining experiences and driving customer loyalty.
Shopping Malls & Retail Stores
Interactive wayfinding, promotional displays, and Wi-Fi marketing increasing dwell time and driving sales conversion.
Innovation Through AI
Artificial intelligence and natural language processing driving the future of communication
Our technology is driven by artificial intelligence and natural language processing, enabling two-way communication across chat, SMS, voice, and digital signage. We create systems that are smart, scalable, secure, and future-ready.
AI-Powered Intelligence
Advanced machine learning algorithms providing increasingly accurate and helpful responses over time.
Natural Language Processing
Sophisticated NLP capabilities enabling natural conversations across multiple languages and communication channels.
Multi-Channel Integration
Seamless communication across chat, SMS, voice, and digital signage providing consistent experiences.
Scalable & Secure Architecture
Future-ready infrastructure built on Microsoft Azure with enterprise-grade security and robust API integration.
20+
Years of Innovation
1000+
Successful Deployments
24/7
Support Coverage
100%
GDPR Compliant
What Sets Eye-In Media Apart
Beyond traditional digital signage solutions, we offer comprehensive digital experience management
All-in-One Platform
One simple dashboard runs your digital signage, guest Wi-Fi, interactive kiosks and customer analytics.
Hardware Agnostic & Scalable
Our cloud-based architecture on Microsoft Azure ensures infinite scalability without performance degradation, compatible with multiple hardware vendors and operating systems.
Strategic Partnerships
Industry-leading partnerships with Samsung, Cisco, Meraki, and Amazon provide access to cutting-edge technology while maintaining seamless integration with our platform.
Our Leadership Team
Decades of combined expertise driving innovation in digital customer experience
Nathalie Azoulay
Founder & CEO
She has a Bachelor of Business Administration from the University of Montreal’s École des Hautes Études Commerciales business school (1994). Nathalie is a visionary who anticipates customer needs and market shifts.
Before founding Eye-In Media, she was Senior Product Manager at Oracle’s California headquarters. There, she led Oracle’s online customer relationship management (CRM) and marketing automation apps. She also ran system rollouts and training for J.D. Edwards, and consulting projects for Oracle Consulting Services, both in the U.S.
Jeff Singer
Co-Founder & COO
He holds a Bachelor of Commerce in Management Information Systems (1986) and an MBA (1990), both from McGill University. His analytical skills help him solve any technology or business problem.
Before founding Eye-In, Singer worked in consulting, systems integration and project management. He worked at large consulting firms (Andersen Consulting, Ernst & Young/Capgemini) and at a boutique firm (Peppers and Rogers Group). He also worked at software companies (Richter, PeopleSoft) in the United States and Canada.
Stephane Boisvert
Executive Director
Stephane has more than 30 years of experience at top global companies. He worked in Silicon Valley and at IBM, Sun Microsystems and Bell. There, he led more than $5 billion in mergers and acquisitions.
Guillaume Roux
Director of Software Engineering
Guillaume has a Master of Computer Science from Supinfo International University (2014). He joined Eye-In Media in 2013 and after 10 years became director of Software Engineering. He combines technical and artistical aptitudes to lead the Development team.
Two Decades of Innovation
Our journey of continuous innovation and technological advancement since 2003
Eye-In CRM and Incident System Launch
Eye-In started, and developed its own CRM and ticket incident system to monitor and manage Wi-Fi.
Digital Signage Channel Added
Eye-In added the Digital Signage channel to its suite of applications.
HTML5 Editor Development
Eye-In replaced Adobe Flash by developing in-house its own HTML5 editor.
Chat and Email Channels Integration
Eye-In added chat and email channels to its CRM / CMS.
Speed Insight Report Deployment
Introduced Speed Insight Report to provide recommendations and trends using collected data.
Launch of Social Platform for Elderly
Introduced new Social Platform to connect elderly with family via a newspaper-like interface.
Email-to-Screen Innovation
Invented the Email-to-Screen concept for public institutions to automate digital signage.
Website and Blog Editor Launch
Added the online channel with a complete website and blog editor.
Incident Dashboard for CIUSSS IT Teams
Developed a complete Incident Dashboard system for CIUSSS IT teams.
Incident Dashboard for CIUSSS IT Teams
Developed a complete Incident Dashboard system for CIUSSS IT teams.
Privacy & Compliance Leadership
Trust through transparency with comprehensive GDPR and Law 25 compliance
In an era where data privacy concerns dominate headlines, Eye-In Media has positioned itself as a leader in privacy-focused digital solutions. Our comprehensive GDPR compliance framework ensures that all data collection, processing, and storage activities meet stringent European Union privacy legislation requirements.
We build privacy into every part of our platform from day one. Privacy should improve the customer experience, not get in its way. Advanced anonymization and pseudonymization protect each person’s privacy while keeping the data useful for business insights.
Read more about GDPR
Our Headquarter
Avenue des Canadiens-de-Montréal, Montreal, QC, H3B 0G4
